Information We Collect

Personal Information You Provide

When you register for our annual budgeting courses or request information, we collect personal details including your name, email address, phone number, and educational background. We also gather information about your current financial knowledge level to better match you with appropriate course materials.

Automatically Collected Information

Our website automatically collects technical information such as your IP address, browser type, device information, and pages visited. This helps us understand how visitors interact with our educational content and improve our course delivery methods.

Educational Performance Data

During course participation, we track your progress through lessons, quiz results, and assignment submissions. This information helps our instructors provide personalized feedback and ensures you're meeting learning objectives for annual budgeting skills.

How We Use Your Data

Your personal information serves several important purposes in our educational mission. We use your contact details to send course updates, remind you about upcoming sessions, and provide technical support when needed.

• Delivering personalized annual budgeting education tailored to your experience level
• Sending course materials, schedules, and important announcements
• Processing payments for course enrollment and educational materials
• Providing technical support for our online learning platform
• Analyzing course effectiveness to improve our teaching methods
• Generating anonymized reports on student progress and course completion rates
• Communicating about new course offerings that match your interests

Marketing Communications

We may send you information about new courses, financial education resources, and industry insights related to annual budgeting. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Data Sharing Practices

HyperFluxion takes a conservative approach to data sharing. We never sell your personal information to third parties or use it for purposes unrelated to your financial education.

Service Providers

We work with trusted service providers who help us deliver our educational programs. These include payment processors, email service providers, and cloud hosting companies. All service providers must sign strict data protection agreements and can only use your information for specified educational purposes.

Legal Requirements

In rare cases, we may need to share information to comply with Vietnamese law, respond to legal processes, or protect the safety of our students and staff. We will notify you of such disclosures when legally permitted to do so.

Your Rights Under Vietnamese Law

Vietnamese data protection regulations grant you significant rights over your personal information. We're committed to helping you exercise these rights in a straightforward manner.

Access and Correction Rights

You can request a copy of all personal information we hold about you. If any details are incorrect or outdated, we'll update them promptly. This includes contact information, course preferences, and academic records.

Data Portability

You have the right to receive your data in a structured, commonly used format. This includes your course progress, grades, and any educational materials you've created during our programs.

Deletion Rights

You may request deletion of your personal information, subject to our legitimate educational and legal obligations. We'll explain any reasons why certain information might need to be retained, such as academic transcripts or financial records.

• Right to be informed about data processing activities
• Right to access your personal data and processing details
• Right to rectify incorrect or incomplete information
• Right to erase data under specific circumstances
• Right to restrict processing in certain situations
• Right to data portability for your educational records
• Right to object to specific types of data processing
• Right to withdraw consent for data processing activities

Security Measures

Protecting your personal information is fundamental to everything we do. Our security approach combines technical safeguards with careful staff training and regular security reviews.

Technical Safeguards

We use industry-standard encryption to protect data in transit and at rest. Our servers are hosted in secure facilities with multiple layers of physical and digital protection. Regular security updates ensure our systems remain protected against emerging threats.

Access Controls

Only authorized staff members can access student information, and only when necessary for educational purposes. We maintain detailed logs of who accesses what information and when, allowing us to monitor for any unusual activity.

Staff Training

All HyperFluxion team members receive regular training on data protection best practices. This includes recognizing social engineering attempts, properly handling sensitive information, and following our incident response procedures.

Data Retention Periods

We keep your information only as long as necessary for educational and legal purposes. Different types of data have different retention periods based on their purpose and Vietnamese legal requirements.

Student Records

Academic records, including course completion certificates and grades, are retained for seven years after course completion. This allows us to provide transcripts and verify your educational achievements if needed for future opportunities.

Contact Information

We keep basic contact details for three years after your last interaction with us, unless you request earlier deletion. This allows us to reach out about relevant new courses or important updates to programs you've completed.

• Course materials and assignments: 2 years after completion
• Payment records: 5 years for tax and audit purposes
• Website analytics: 24 months for improving user experience
• Marketing preferences: Until you unsubscribe or request deletion
• Support tickets: 3 years for quality improvement purposes

Automated Deletion

Our systems automatically identify and delete data that has reached its retention limit. We also conduct quarterly reviews to ensure we're not keeping information longer than necessary.

International Data Transfers

While HyperFluxion primarily operates within Vietnam, some of our service providers and educational partners are located internationally. We ensure appropriate protections are in place for any cross-border data transfers.

Transfer Safeguards

When personal data is transferred outside Vietnam, we use contractual protections, adequacy decisions, or other approved transfer mechanisms. All international transfers comply with Vietnamese data protection requirements and maintain the same level of protection as domestic processing.

Cloud Services

Our learning management system and email services may store data on servers located outside Vietnam. These providers must demonstrate compliance with international data protection standards and provide guarantees about data security and access controls.